Reference

remi189 Privacy Policy for Your Account

Our Privacy Policy explains how remi189 handles the account, device and payment details you provide when you use the mobile browser path or desktop lobby.

Account recordsWallet referencesPolicy requestsMobile browser access
remi189 remi189 Privacy Policy for Your Account
POLICY HELP PATH

Where to Ask About Your Privacy Policy

A clear support route helps when you want to understand a record rather than change a wallet transaction. Contact our support chat from the account area and include the email or phone number linked to your profile. We use that account step to locate the correct Privacy Policy request, reduce mistaken disclosures and explain the next action without asking you to send a wallet PIN.

Team online

Account privacy request

Open support chat while signed in and ask to access, correct or delete eligible personal data. We may verify your account details before discussing records tied to your profile.

Wallet record question

For a DANA, OVO, GoPay or QRIS reference, share the transaction date and status shown in your account. We use those details to locate the relevant privacy record.

Login access concern

If you cannot reach the account area on mobile or desktop, tell support which device path you used. We can explain how to submit a Privacy Policy request safely.

HANDLING YOUR RECORDS

What Our Privacy Policy Covers

We keep this Privacy Policy practical by linking each data use to an account action you can recognise.

Account details

We may store the name, phone number, email address and verification state you submit during account creation. These fields help us identify your profile and respond to privacy requests.

Device and browser signals

The mobile browser path can create records such as device type, browser details, IP address and sign-in time. We use these signals to protect account access and investigate unusual activity.

Cookies and sessions

Cookies or similar session tools can keep your sign-in route working and remember security settings. You can manage browser permissions, although some account functions may then require another sign-in.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity may produce reference codes and status records. We use these details to reconcile your account without collecting wallet PINs.

Retention and deletion

We remove or anonymise records when their purpose ends, unless a legal, security or accounting requirement calls for longer retention. Your request can ask which rule applies to a record.

Changes and contact

Ask support chat to access, correct or delete eligible data, or to explain a decision. We may request account verification before making a change or releasing personal details.

Privacy Policy Answers for remi189

These Privacy Policy answers address the searches we hear most often from people opening an Indonesian account. They explain the data connected with sign-in, wallets, devices and support, while access depends on local law and the specific request.

It covers account details, verification records, device and browser signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use the phone number linked to your account to identify your profile, support account access and verify a Privacy Policy request. We do not need your wallet PIN for this process.

It may record a transaction reference, amount, status and time for reconciliation. Those records help us match the wallet event to your account, while wallet credentials remain outside that request.

Open support chat from your signed-in account and request access to your personal data. Include the profile phone or email so we can locate the correct record and complete account verification.

Yes, you can ask support chat to correct inaccurate details or delete eligible records. Some transaction, security or legal records may need to remain available where local law permits or requires it.

We retain each category for the period needed for its stated purpose, account security, reconciliation or legal duties. Support can explain the applicable retention reason for a particular record.

Yes. The same policy covers mobile browser access, including session cookies and device signals used for account security. Your browser settings can affect sign-in continuity and request handling.